My Professional Portfolio

About Me

Hello, I'm Alexandre Coulmy

As an Innovation Consultant and Product Manager specializing in Generative AI, I have a passion for leveraging cutting-edge technologies to solve complex business challenges.

With experience across luxury (CHANEL), retail (Maisons du Monde), media (Radio France), and entertainment (Disneyland Paris), I've successfully developed and implemented innovative features, products and most recently AI-powered solutions.

My passion lies in bridging technology and business strategy to create innovative products (with a special focus on user experiences!).

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Professional Experience

2023 - 2024 VISEO / CHANEL

Generative AI Product Manager

Led innovative Generative AI projects within CHANEL's Corporate Innovation Team:

• Developed a private and secure GenAI Chatbot for CHANEL employees, from initial exploration to full industrialization
• Implemented Retrieval Augmented Generation (RAG) use cases to leverage company knowledge bases and enhance business intelligence with AI
• Drove the adoption of generative AI by aligning technology capabilities with business use cases
• Addressed challenges like AI safety and guardrailing
• Participated in the design and implementation of GenAI frameworks that support innovative AI projects

2022 - 2023 Maisons du Monde

Product Owner

Managed the product backlog for an e-commerce & marketplace platform (over €270M in turnover) using SAFe Agile methodology.

• Collaborated closely with various teams: business, QA, front, back, UX
• Developed discount features for end-users and leveraged by the business
• Implemented 'Click and Collect' feature: enhancing the omnichannel user experience with in-store barcode integration and real-time SMS notifications

2021 VERSETT / Radio France

Product Consultant & Product Owner

Managed the France Culture website & app serving 1.7 million daily users.

• Managed the product backlog for both web and mobile platforms
• Led website migration initiatives (front & back)
• Enhanced user experience across digital platforms

2020 Disneyland Paris

CRM Project Manager

Managed CRM initiatives for one of Europe's leading entertainment destinations.

• Developed customer relationship management strategies
• Enhanced customer journey and communication touchpoints
• Improved data integration and utilization for marketing campaigns

Alexandre Coulmy

About Me

Hello, I'm Alexandre Coulmy

Professional Experience

Generative AI Product Manager

Product Owner

Product Consultant & Product Owner

CRM Project Manager

Skills

Tools & Methods

Certifications

Languages

Interests

Passionate About Travel

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